Black Light - FAQ
QUESTION - Why all of the security features
ANSWER - The availability of inexpensive high quality desktop scanners and printers make the counterfeiting of Raffle Tickets a real possibility. Remember that your advance Raffle Ticket sales give thieves and counterfeiter the luxury of time.
QUESTION - Do these security features increase the cost of my ticket
ANSWER - No. We gladly absorb the few pennies of cost in order to provide what we feel is the best and most secure ticket on the market. We know that this level of security will ultimately save our customers untold money, embarrassment and perhaps even legal fees.
QUESTION - What if someone makes copies of the winning ticket
ANSWER - We imprint the back of your ticket using an ink that can not be duplicated with a color copy machine. This ink can be seen with the naked eye but when exposed to an ultraviolet light source it “lights up” leaving no doubt that the ticket is authentic. It also looks cool. This is the same technology used in modern U.S. currency.
QUESTION - What if someone orders the exact ticket from BeaconRaffleTickets.com
ANSWER - Every Raffle ticket order is assigned a unique identifying number by our computer when you place your order. These numbers will never repeat. We print this number on the ticket and on the stub which means that even if a counterfeiter orders the exact ticket from us the identifying number on the ticket and stub will NEVER match.
QUSTION - Can we use any UV light source or must we use yours.
ANSWER - We have carefully tested the UV flashlight that we sell and it works great. You may of course try any other UV light sources that you may have to see if they work.
QUESTION - Do you include batteries with your UV flashlight
ANSWER - Yes
QUESTION - What information do you keep on your computer
ANSWER - We keep information about your ticket purchases, shipping and billing information and general statistical information about our sales . For your safety we do not keep your credit card information, this must be entered for each purchase.
QUESTION - Why do you only accept credit cards.
ANSWER—At our low prices we can not handle open accounts or ship C.O.D. Terms are payment by credit card at time of order. In order to keep your prices as low as possible it is essential that we avoid the expense of billing and bookkeeping detail.
QUESTION - How soon will my black light ship?
ANSWER—Your black light can ship in as little as 15 minutes after you place your order. Realistically due to our volume and UPS pick up times please allow 24 to 48 hours, not including weekends and holidays